BullionStar Review

Rating Criteria Rating
Quality of Service
Affordability
Customer Care
Range of Precious Metals
Customer Satisfaction
Overall Rating
: 4.8 /5

A review for BullionStar

What Is BullionStar?

BullionStar PTE. LTD is a Singapore-based company, providing an online store to purchase precious metals . Customers worldwide can use this store as well, by simply depositing money in return for gold or silver with full transparency from the company.

In general, the company provides patrons with secure vaults and showrooms; some customers have said that BullionStar offers one of nicest experiences for buying gold and silver bullion globally. Plus, the business functions in a place known to be stable politically, so account holders don’t need to worry about any issues while investing.

Who Is Behind BullionStar?

Torgny Persson founded BullionStar PTE. LTD. in 2012, and it has since then been helping clients shop for gold and silver bullion securely up to today. People choose this service because it offers a transparent investment process regardless of your location with great security features and wonderful customer support all around the world.

BullionStar’s Best Features

From a customer standpoint, here are some of the most appealing features about BullionStar:

A Unique Showroom

A showroom is a place where products are displayed for prospective buyers to view in person. BullionStar has a walk-in bullion shop and showroom that can be visited without an appointment.

Additionally, it’s important to note that a buyer’s bullion vault in Singapore is located in the same building as the showroom, so they may easily check on their belongings during opening hours. Moreover, cash-and-carry transactions are allowed for every customer.

The cash-and-carry system is a way for investors to take advantage of market fluctuations by buying or selling futures contracts and precious metals. This type of investment allows the buyer to make a profit, as well as get an up-close look at the quality of products offered by the company.

No Goods and Services Tax (GST)

The Singapore-based company does not charge GST on their goods and services, meaning customers only have to pay the full price of the precious metal. If someone has any doubts about this service, they may ask the company through mobile phone, email, or online chat.

User-Friendly Online Experience

BullionStar is widely-known for having amazing customer service when it comes to gold and silver purchases in Singapore. When you first enter the website, you’ll see how tidy everything is – it’s all categorized so well. If a customer wants to sell or purchase either gold or silver, they will have no trouble doing so because of all the available options on BullionStar.

The company offers various ways to contact them for answers to complex questions, such as mobile phone, email, and text messages. Furthermore, the ‘Frequently Asked Questions’ section on its website contains general information about accounts.

Secure Vaults

BullionStar offers users two choices for storing silver and gold bars: vault storage or safe deposit boxes. In Singapore, people may choose between the two options. However, if users want their product stored in New Zealand, they would have to opt for vault storage.

It’s essential to remember that customers have 24/7 online access to control their products stored in vaults. They can buy, sell, or withdraw at any given time using this method. These vaults usually involve a steel cage that is reinforced with steel bars and high-level security measures protecting it from theft or damage. The Singapore vaults are located next to the retail shop mentioned earlier for customer convenience.”

In contrast, the New Zealand vaults provide each user with insured and audited storage at no extra cost, no bullion taxes, and full online control.

A Singapore or New Zealand storage vault can offer people the following benefits:

  • Cash and bullion account
  • Legal ownership
  • Online accessibility
  • Insurance coverage
  • Bullion audit or withdrawal
  • Vault certificate
  • Bullion savings program (BSP)
  • Security and surveillance
  • Fee schedule
Full Insurance

BullionStar only works with fully insured storage and services, so customers can rest assured knowing their purchase is protected. In the event that something goes wrong with the payment, storage, or any other detail associated with the buyer’s account, BullionStar’s team will work quickly to resolve the issue.

A Variety of Precious Metals

BullionStar not only offers services for gold, silver, platinum, and palladium investors but also provides a wide range of sales and discounts on their products. This website makes it easy for customers to find the best price on the coin or bar they’re looking for- whether it’s purely as an investment or simply a unique souvenir.

Stable Website Platform

To date, no one has reported any issues while trying to access the payment platform. Therefore, it is safe for anyone in or outside of Singapore to create an account.

How Does BullionStar Work?

BullionStar offers two ways for customers to use its services: online and in-person.

To buy gold online, users must first create a username on the site. Then, they can proceed with making their purchase.

However, BullionStar’s physical store does not require appointments, so buyers can go there to ask any questions they may have before making a purchase.

Creating an Account

The first step is to create a new account on BullionStar’s website. It’s important to know that the company works with four different languages, so choose the language you’re most comfortable reading in.

Creating an account only requires providing a few details, such as your name, email, password, residential address, city, and postal code. Once your account has been created and verified via email link sent upon sign-up , people may log in immediately and start buying or selling precious metals. Or if you’d prefer, buyers may look at BullionStar’s sales before making any decisions about whether or not to purchase anything .

Adding Items to your Cart

This is a simple step. Once the buyer has looked at all of the available items, they can add anything they want to purchase to an online shopping cart. Additionally, buyers can remove items from or completely clear the cart if they desire.

Selecting a Preferred Delivery Option

Buyers can choose to pick up their orders from the store, have them shipped, or stored in a vault. To pick up an order, buyers must go to the Singapore store. Shipping orders come with a tracking number so that buyers can follow their order’s progress on BullionStar’s website. Delivery times may vary depending on the order and destination, but typically take around one week. It’s important to note that all shipments are fully insured for their replacement value.

Lastly, buyers have the option to store their purchase in one of BullionStar’s secure storage vaults. As mentioned previously, products stored in these vaults can be tracked at any time through the website.

Placing the Order and Paying

The last step is confirming the order and placement on the website. After that, the buyer will input their payment method information to finalize the purchase. Today, BullionStar accepts cash, NETS payments, cheques, bank transfers, and cryptocurrencies as forms of payment . Thanks to BullionStar’s acceptance of cryptocurrency , more people have gained interest in investing in gold/silver products worldwide since not all providers allow for that type of payment .

Lastly, the buyer will be prompted to choose whether they want to pick up their order or have it shipped/stored.

What Are BullionStar’s Prices, Premiums, and Fees?

The prices for every product on BullionStar is vested to their spot price, which changes throughout the day. So, users don’t have to fret about the site being outdated. Also, what’s unexpected is that the pricing is very competitive in comparison to other sites. If people are wanting a place where they can save some money then this might be a solid option for them.

BullionStar provides a comprehensive overview of storage fees for gold, silver, and platinum on their website. Overall, BullionStar charges 0.39% in storage charges for gold each year compared to others who charge up to 0.59%.

BullionStar Reviews and Ratings

When investigating whether or not to invest in a service, many people turn to reviews posted online. Checking out what other customers have said can help you get an idea of if the investment is worth it or not. BullionStar doesn’t have very many reviews available, but there are enough to form an opinion on the company’s legitimacy. Google rates BullionStar 4.8/5 based off of 1950 reviews. Trustpilot rated them 4.7/5 with 71 total reviews, and Facebook gave them a 4./9 rating with over 1110 reviews

BullionStar – Pros and Cons

Here’s what people can expect from the BullionStar website:

Pros

  • It has a wide variety of services for investors
  • It has excellent customer service
  • It has many good reviews online
  • The website is thoroughly optimized
  • People may place online orders and choose their preferred delivery method

Cons

  • It doesn’t have ratings on websites like the BBB or Trustlink
  • It doesn’t have its own IRA services

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